Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

Truce Law, PLLC   (“Truce Law” “We”, “Us”) is sensitive to your concerns about how we use the personal information we collect from you through Truce Law’s website (the “Site”) and other plug-ins exchanging information with Truce Law (“Applications”). (The Site and Applications are sometimes collectively referred to as “Online Services” for simplicity.) Truce Law takes your privacy seriously, and has implemented this privacy policy (the “Privacy Policy”) and internal policies and practices to keep your personal and financial information secure. The Privacy Policy covers Truce Law’s treatment of the Personally Identifiable Information we collect when you use the Online Services.  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Privacy Policy is incorporated into our Terms of Use, and therefore governs your use of the Online Services. By using Truce Law’s Online Services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact us.

 

What personal information do we collect from the people that visit our website?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

Traffic Data. Truce Law may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). The Truce Law internal servers and software automatically recognize Visitor Data. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).

 

We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.

 

Cookies and Similar Technologies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Truce Law and its partners may use the standard cookie feature of major browser applications and third-party providers, including Google Analytics features that allow Truce Law to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access Online Services, about his or her visit to the Site or use of Applications. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Similar technologies are also used to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.  Truce Law does not capture Personally Identifiable Information in cookies and similar technologies or use cookies or similar technologies to mine Personally Identifiable Information.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such order forms, will be limited.

 

Personal Information. Truce Law allows users to provide us with personal information (collectively “Personally Identifiable Information”) to access and use Truce Law services. Personally Identifiable Information is captured when a visitor accesses Online Services, or speaks on the phone with a Truce Law employee, and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, engages in transactions, contacts customer service, or participates in promotions, surveys, quizzes, content submissions, or other aspects of services offered by Truce Law.

Personally Identifiable Information includes but is not limited to: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); (iii) “Demographic Data” (such as your zip code and sex); and (iv) other “Legal Data” (such as your social security number, mortgage information, automobile information, marital information, and other sensitive information necessary to generate legal documents).

 

We may collect the information of 3rd party individuals as necessary, such as to ask our users to indicate children of the family or provide information about their spouse.  Truce Law uses this information for the sole purpose of administering its services for our users, and does not use such information for any other reason.

 

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us.

Certain personal information becomes public record when divorce documents are filed with the court. The Truce Law Privacy Policy does not cover these or similar third-party actions.

 

Testimonials and Reviews.  With permission we display personal testimonials of satisfied customers. If you wish to update or delete your testimonial, you can contact us.  We also display customer reviews.  If you provide a review that we display and wish to update or delete it, you can also contact us.

 

Calls/Electronic Communications. In the regular course of our business, Truce Law may monitor and record phone conversations or email communications between you and Truce Law employees for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Truce Law, you may unsubscribe from communication by contacting us and asking to not be contacted.

 

How do we use your information?

 

We may use the information we collect from you when you register an account, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

We use information we collect from the Online Services to communicate with you and process your orders. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send requests for reviews, for example, to ask for your feedback of our services.

 

We share customer information with third parties only as follows:

 

Order Processing. Truce Law, sometimes with the assistance of a third party, may use your Personally Identifiable Information to process your payment through merchant account services, and to generate the services you order.  Your Contact Data may be used to follow up with you on transactions you initiate through Online Services, respond to inquiries made through Online Services, inform you of changes to Online Services, and send you additional information about Truce Law and its services.

 

Third-party Disclosure. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Required by Law. We may also disclose your personal information: as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

 

Visitor Demographics. Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.

 

Attorney-Assisted Service. As a convenience to you and your attorney, we may share your Personally Identifiable Information, information about your order, and your order history with your Truce Law attorney.

 

Partner and Affiliate Tracking. Our partners and affiliates, including Google Analytics, may use cookies to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. This means that these partners and affiliates may show our ads on sites across the Internet based upon your previous visits to our site. Together with our partners and affiliates, we may use these cookies to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our site.

If you would like to learn more or opt out of receiving online display advertising tailored to your interests, please visit the Networking Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp or the Digital Advertising Alliance at http://aboutads.info/choices.

 

If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here.  Please note this does not opt you out of being served advertising.  You will continue to receive generic ads. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your online display advertising opt-out choice. You may also visit Google Analytics’ Ads Settings to opt out of Google’s use of cookies and customize Google Display Network ads, and Google Analytics’ Opt Out Browser Add-on for the web.

 

Blog Posts. The Site includes a publicly accessible blog posts. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.   You should use caution when deciding whether to disclose your personal information in these areas of the site. To request removal of your personal information from our community forums, contact us.  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

Bankruptcy. In the event of a Truce Law bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used. If such an event occurs, your Personally Identifiable Information may be treated like any other Truce Law asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

 

Links

 

Third-Party Websites. Truce Law may maintain links to other websites and other websites may maintain links to the Online Services. This Privacy Policy applies only to trucelaw.com and not to other websites accessible from Truce Law or that you use to access Truce Law, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, Truce Law is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-trucelaw websites to confirm that you understand and agree with them.

 

Social Media Widgets. Our website includes social media features, such as the “Share this” button or interactive educational quizzes that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

 

How do we protect your information?

 

We do not use vulnerability scanning and/or scanning to PCI standards.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Accessing and Changing Your Account

 

Upon request Truce Law will provide you with information about whether we hold any of your personal information. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. Please review the information below to access, correct, or request deletion of your personal information.

 

User Access to Order Information. Truce Law will give you information about your order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information.

 

Data Retention. At minimum, we will retain your information for as long as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  We regularly monitor the user accounts on our site and delete accounts that have completed the DIY process and therefore no longer need access to the site or the stored information. Truce Law may maintain some or all of this data in its archives even after it has been removed from the Site.

 

Information Processed On Behalf of Third Parties. In some instances, Truce Law may process Personally Identifiable Information on behalf of third party affiliates.  Truce Law acknowledges that in these instances, you have the right to access your personal information.  Where Truce Law has no direct relationship with the individuals whose personal data it processes, individuals seeking access, or seeking to correct, amend, or delete inaccurate data, should direct their inquiry to the third party affiliate (the data controller).  If requested to remove the data, we will respond within a reasonable timeframe.

 

Third-party links. We do not include or offer third-party products or services on our website.

 

Google. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

 

California Online Privacy Protection Act. CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA, we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

 

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

 

Can change your personal information:

  • By emailing us

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

 

We do not specifically market to children under the age of 13 years old.

We do not let third-parties, including ad networks or plug-ins collect PII from children under 13.

 

Fair Information Practices. The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

 

We will notify you via email within 7 business days.

 

CAN SPAM Act. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

[email protected] and we will promptly remove you from ALL correspondence.

 

How Secure Is the Personal Information We Collect?

 

Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers (SSL). Documents are delivered to you via UPS or similar overnight delivery services, the United States Postal Service, or email. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site, Applications, or through the use of our services, and you provide this information at your own risk.

 

ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

 

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, APPLICATIONS, OR OTHER SERVICES PLEASE CONTACT US IMMEDIATELY AT (206) 409-4086.

 

Enforcement. We periodically review this Privacy Policy and our compliance with it to verify that both are accurate. We encourage you to contact us with any concerns, and we will investigate and attempt to resolve any complaints and disputes about our privacy practices.

 

Changes to this Policy. We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices. The date of the most recent update is listed at the end of this page.

 

Contact Us. If you have any questions regarding our Privacy Policy, please contact us on the information below.

 

trucelaw.com

2366 Eastlake Ave E Suite 307

Seattle, Washington 98102

United States

[email protected]

 

Last Edited on February 11, 2019